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By purchasing products/services from Custom Canvas Limited you (the Customer) agree to the following:


INDEMNITY IN FAVOUR OF CUSTOM CANVAS

The Customer confirms that they are the true and lawful owner of the photos/images

The Customer as the true and lawful owner of the photo/images confirms that they have the full power and authority to engage Custom Canvas to print the photo/image.

The Customer agrees to indemnify and at all times to keep the indemnified Custom Canvas and its Directors from all actions, proceedings, claims, demands, expenses and other liabilities of any nature (whether breach of copyright or otherwise) which may arise as a result of Custom Canvas printing the photo/images provided to them by the Customer

PERMISSION TO EDIT

The Customer gives permission for Custom Canvas to print the image supplied AND permission to alter the image as they see necessary.
In particular, Custom Canvas has sole discretion to gallery wrap or add a solid colour to the sides of the canvas frame if the Customer has not clearly stated their preference in writing at the time of placing the order.


CANCELLATION
An order can be cancelled by notifying Custom Canvas either by email or phone and the cancellations is accepted on receipt of that notification. The Customer may be billed for any time, costs or materials that have already been expended on the project by Custom Canvas and this may include the full cost of production.

PAYMENT OF GOODS

The Customer agrees to pay the full amount owed as it shows on the online order confirmation page OR as confirmed by Custom Canvas via email or phone. The Customer waives all claims of ownership until payment has cleared in a bank account nominated by Custom Canvas and the canvas has been despatched.
 
RETURNS
Custom Canvas does not accept returned canvases if you have simply changed your mind. Canvases with printing imperfections will be replaced.

DAMAGE IN TRANSIT
Items damaged in transit can be replaced if you notify us immediately, and take some pictures to us, these picture should include: damage items, overall package, and the picture of mailway bill make sure it still pasted on the package.
 
TRADE
These terms also apply to our valuable trade customers, in addition to those specified in the Trade Terms.


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